Privacy Policy

 

Privacy Policy
1. Controller

The controller for data processing on this website in accordance with the General Data Protection Regulation (GDPR) is:

ARGA Handels GmbH
Margarete-Steiff-Str. 13
71706 Markgröningen
Germany

Email: info@argahome.de
Phone: +49 173 7629692

2. General Information on Data Processing

The protection of your personal data is important to us.
We process personal data exclusively within the framework of legal provisions, especially the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

Personal data is any data with which you can be personally identified.

3. Data Collection when Visiting Our Website

When you access our website, information is automatically collected by the web server or hosting provider and stored in so-called server log files.

In particular, the following are collected:

IP address

Date and time of access

Accessed page / file

Browser type and browser version

Operating system

Referrer URL

This data serves the technical security and stability of the website.

Legal basis:
Art. 6 para. 1 lit. f GDPR (legitimate interest).

4. Hosting

Our website is operated via the provider Shopify Inc.,
151 O’Connor Street, Ottawa, Ontario K2P 2L8, Canada.

Shopify provides the e-commerce platform through which we offer our products.

As part of hosting, personal data may be processed on servers in the EU, Canada, or the USA.

Processing is based on:

Art. 6 para. 1 lit. b GDPR (fulfillment of contract)

Art. 6 para. 1 lit. f GDPR (legitimate interest)

Art. 46 GDPR (standard contractual clauses)

Further information:
https://www.shopify.com/legal/privacy

5. Orders in the Online Shop

If you place an order in our online shop, we process the data you provide to process the purchase contract.

This includes in particular:

Name

Billing and shipping address

Email address

Phone number

Order data

Payment data

Legal basis:
Art. 6 para. 1 lit. b GDPR (fulfillment of contract).

6. Payment Providers

We use external payment service providers for payment processing.
Depending on the chosen payment method, data may be transmitted to the following providers:

PayPal (PayPal Europe S.à r.l. et Cie, Luxembourg)

Klarna Bank AB, Sweden

Shopify Payments

The transfer is exclusively for payment processing.

Legal basis:
Art. 6 para. 1 lit. b GDPR.

7. Shipping Service Providers

To deliver the ordered goods, we transmit necessary data to shipping service providers, e.g.:

DHL

DPD

GLS

Hermes

Freight forwarders

Typically transmitted are:

Name

Shipping address

Possibly phone number or email

Data transmission takes place exclusively for the purpose of goods delivery.

Legal basis:
Art. 6 para. 1 lit. b GDPR.

8. Contacting Us

If you contact us by email, phone, or via a contact form, we process your information exclusively to handle your request.

Processed data may include:

Name

Email address

Phone number

Content of the request

Legal basis:
Art. 6 para. 1 lit. b GDPR or Art. 6 para. 1 lit. f GDPR.

9. Cookies

Our website uses cookies.

Cookies are small text files stored on your device.

We distinguish between:

Technically necessary cookies
These are required for the website to function correctly.

Optional cookies (analysis / marketing)
These are only set with your consent.

Legal bases:

Art. 6 para. 1 lit. f GDPR (necessary cookies)

Art. 6 para. 1 lit. a GDPR (consent)

Consent is given via our cookie consent tool.

10. Storage Duration

We store personal data only as long as this is necessary for the respective purposes or legal retention obligations exist.

Examples:

Tax retention obligation: up to 10 years

After expiry of the deadlines, the data will be deleted.

11. Your Rights

You have the following rights at any time:

Right to information (Art. 15 GDPR)

Right to rectification (Art. 16 GDPR)

Right to erasure (Art. 17 GDPR)

Right to restriction of processing (Art. 18 GDPR)

Right to data portability (Art. 20 GDPR)

Right to object (Art. 21 GDPR)

Right to withdraw consent

To exercise your rights, simply send a message to:

info@argahome.de

12. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority.

For example, the competent authority is:

State Commissioner for Data Protection Baden-Württemberg

13. SSL Encryption

This website uses SSL or TLS encryption for security reasons.

You can recognize an encrypted connection by:

"https://" in the browser address bar

the lock symbol in the browser

14. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy if necessary, to align it with changed legal requirements or changes to our services.